U.A.R.T - User Assisted Repair Technology

UART Overview:

The base product offered by CentexUSA is called “UART,” which stands for “User Assisted Repair Technology.” 

UART is an unique software package, which allows the user, with a double-click of one icon on the desktop, to return the computer quickly to its original state at the time the computer was issued.  Additionally, there will be no data, document or settings lost in the repair/restoration process.

UART is unlike any product ever created.  UART actually performs repairs at much faster rate than a technician, and with a 100% success rate.  UART provides a higher, more consistent quality control to the software repair process than can be obtained by a technician.

Also, UART has many optional features, which can be integrated within the base product specifically designed for your needs.  Examples of features available:  off site data backup, RAM Disks, disabling of certain Windows features (network options, video options, etc.), remote desktop support from anywhere in the world, and many more possibilities; with the goal of keeping your computers running at their optimal best, cost effectively and with minimal downtime.  These add-on modules can be created by us, or by you.

What Can UART Do For You?:

·   Eliminate 95% of end-users' repairs. e.g., printer errors, misconfigurations, altered settings files, etc.

·   Allow any end-user to perform a self-repair in less than ten minutes with one double click: in the office, at home, or at 30,000 feet.

·   Enable your tech staff to increase significantly their efficiency.

·   Serve more end-users with less technical staff personnel.

·   Cut the amount of software related service requests by 99.9%.

·   Eliminate 99.9% of spyware/viruses from an infected computer without a virus/spyware program.

·   Eliminate the rework of software related repairs.

·   Eliminate 100% of O/S reloads.

·   Eliminate 99.9% of software installation configurations.

·   Eliminate 99.9% 'after hours' software related issues.

·   Eliminate 99.9% of all software issues, past, present, or future.

·   Eliminate service calls due to end-user mistakes.

·   Have all these features, plus many more options AND without data loss for the end-user.

  Some Of UART's Features:

· Repairs 99.9% Of Any Software Problems On The Computer Regardless Of Who Or What Caused It

· Removes 99.9% Of Known Viruses From The Computer -    Without Using A Virus Scanning Engine

· Removes 100% Of Current Spyware/Malware Programs From The Computer – Without Using A Spyware Scanning Engine

· Saves Your Data Files ('C:\Document & Settings' Folder)

· Restores Your Computer To The Optimum Operating State

· Solves 95%+ Of All Computer Related Problems In Less Than 15 Minutes

· No More Calls/E-Mails To Tech Support For Help, Fix It Yourself !

· No More Waiting For Tech Support To Show Up To Affect A Repair

· 'Restore XP', And The Back-Up/Restore Of Your Data Is Automatic

· Allows You To Create Your Own Configuration For Use When You So Desire

· Automatically Saves & Restores Your:

- User-Created Desktop Item (i.e.; Folders, Shortcuts, etc.)

- 'My Documents' Folder (Contained Within The 'C:\Documents &    Settings' Folder)

          - 'Favorites' In Internet Explorer  

What Will UART Not Do For You?

· It Does NOT Fix/Resolve Password Issues/Problems.

· It Does NOT Fix/Resolve Any Program That You Are Connecting Into. - E-Mail, Web Based Programs, Etc.

· This Process Does NOT Back-Up Any User Installed Programs After The Initial Delivery To You

· This Process Will NOT Back-Up Anything That Is NOT In The 'C:\Documents & Settings' Folder

· It Does NOT Fix/Resolve Broken/Down DSL/Internet Lines

· It Does NOT Fix/Resolve Broken/Out-Of-Paper Errors/Etc. On Printers.

· It Does NOT Fix/Resolve True Computer Related Hardware Problems.

· It Does NOT Fix/Resolve ANY Problem/Error Unless It Is A Software Problem And On The Computer Itself.

Below are sample videos of some of the aforementioned features in use by one of our customers.

Note:  There is no audio in these videos and due to hardware, and there are no DOS screen recordings, only from within the Windows environment.

Also, the screen resolution was changed from it's default of 1024*768 to 800*600 to make it easier to see.

- Real World Examples Videos -

UART Full System Restore Video - 10m 50s

UART Tech Support Video - 3m 44s

UART Web Drive Video - 4m 44s

UART Security Video - 3m 49s

UART Utilities Video - 1m 41s

UART RAM Disk Video - 3m 8s

UART System Locking Video - 6m 14s

UART Restore Video - 2m 59s

Still Have Questions About UART?   Would You Like To See A Live Demo Of UART?  E-Mail Us!

UART, It's Features And Methods Are Copyrighted By CentexUSA And SCP (c)2008,2009  - Patent Pending